Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and logistics services.

Information We Collect

We may collect the following types of information:

• Full name and contact details (email, phone number, address)
• Shipment and delivery information
• Billing and payment details
• Identification documents (where required for customs clearance)
• Website usage data (cookies, IP address, browser type)

How We Use Your Information

Your information is used to:

• Process and manage shipments
• Provide freight and logistics services
• Communicate with you about your deliveries
• Handle customs clearance and documentation
• Improve our services and customer experience
• Comply with legal and regulatory requirements

Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss or theft
• Misuse or alteration

Only authorized personnel have access to sensitive customer information, and all data is handled with strict confidentiality.

Sharing of Information

We do not sell or rent your personal information.

However, we may share necessary information with:

• Customs authorities and government agencies
• Shipping carriers and logistics partners
• Payment processors
• Legal or regulatory bodies when required by law

All third parties are required to handle your data securely and in compliance with applicable laws.

Cookies & Tracking Technologies

Our website may use cookies to:

• Improve website performance
• Understand user behavior
• Enhance user experience
• Track website traffic analytics

You can disable cookies through your browser settings, but some parts of the website may not function properly.